Online Shopping Site Review 1 - FabFurnish.com

Come to tea!

..and have some cake and cookies with me!

Review of FabFurnish.com  - Online Shopping site.
Gurgaon-based Fabfurnish.com is run by a team of qualified professionals. Well, that's a good thing, but the nosy parker that I am,  I looked at their linkedin profiles (sneaky, I know, but I was doing a review, and I felt I had to dig up a bit) and I nearly fell of my chair!The 3 co-founders used to be consultants (at McKinsey, BCG and Bain resp.), some of them are IIM alumni  :)   - altogether very very impressive!


What I bought I received a 1k voucher from FabFurnish.com and I decided to use it against this pretty, pretty cake tin  
Noah's Art and Crafts Cake Tin
I have been doing a lot of baking of late, and this tin is so perfect for entertaining, I had to have it!

I also picked up the tab on a set of adorable tins that I thought would go very well with the cake tin. So, I bought them too! ;) That's me - an impulsive shopper!

Noah's Art and Craft Container Set
Aren't they pretty? 3 little tins with cute red chickens painted on them!

The Site Design and Browsing Experience
Before I show you pics of how I used these products, I want to share my buying experience. First, let me talk about the website. My first impression of the Fabfurnish site was- Amazingly well-designed,  great sensitivity to colors, great layouts! The navigation and usability are simply super!

I loved that they have paid special attention to making the search and narrowing down of products. It saves time, and it also lets you choose better. The Categories are perfect - I didn't find a single instance of a product displayed in the wrong category.  You can search by brand, by keywords, and even by price range. Immensely useful features - as a frequent online shopper, I'm telling ya, this is very important!

Curation ..They have their pulse on what the market wants - that's for sure! The products are tasteful, not- so-common, contemporary and sometimes drool-worthy. I would love to learn from the people who curate for this site, because they have got everything right!

Actual Registration and Shopping Cart Maneuverability  A breeze! No hassles at all - I registered, checked my email, and I was able to log in right away. Yes, we should take these things for granted, but believe me I have been sorely let down in this area on so many sites! FabFurnish registration, logging in and account management is easy-peasy, just the way it's s'posed to be!

Have you been on those shopping sites with awesome sales, so awesome that you go on a clicking frenzy, adding them to your cart?It's so much fun, until you check them out and the transaction just doesn't go through. No disappointments here! It was easy to add and remove products in the cart and change order quantities.

Checkout Perfectly satisfactory - the payment gateway did not crash in on me. A big plus point for Fab Furnish! I got the standard email thanking me, I got the standard SMS from the bank, and everything was cool!

A bit of a detour
That's when I am supposed to relax and get back to work, and wait for my stuff to get delivered right? Well....er, no! I went back to shop! Yea, I did :) and I saw this entertainment unit that I liked on FabFurnish, but it was out of stock :(  - so I checked with them, and they told me to hang on, they would procure a few more pieces. After a few days I recd. an email saying that the units were back in stock, so I rushed and purchased it!  Here's a pic:)

Country Arcos Entertainment Unit Solid Wood

Customer Service
This was truly exceptional! My TV unit was due to arrive, but a sudden family trip came about. I panicked because I have been in a similar situation with another shopping site, and it was so badly handled by them. However, one message to FabFurnish was all it took.  They stalled my shipment, and they even called me a couple of times to tell me not to worry. The shipment was put on hold until my return, and it just arrived today in great shape. The delivery experience was awesome, and the courier guys carried the unit right inside the house, and even refused a tip! I know they are a different company (Blue Dart) but it added to my whole FabFurnish experience .


Shipping and Delivery I had no problems at all here! I have some pics to share with you.
1. Gajanan, the courier guy arrives at my door with the parcels. 2. I get ready to snip
one open and 3. I get my first peek of the beautiful painted containers



So, the chicken print containers were all good, but I spotted a dent on the cake tin. That was strange though, because the packing was exceptional - layer upon layer of bubble wrap, and lots of paper separated the product from the outer wrapper.

When I saw the dent, I should have been upset, but I thought it added some character to the tin, and I chose not to return it. I did  however, report it to the FabFurnish team, and they were very keen to get it replaced. It would have been an opportunity to check out their returns service, but like I said, I just didn't want to have a "perfect cake tin" once I saw the dent on it...queer, queer me!
A few pics clicked while I unpacked. The dent is visible on Pic 2
So, want to know how I used these 2 items? I had a li'l tea party - my friends came over and I had a lovely time showing off my pretty collection of tea things.





My pumpkin spice cake stores really well in this cake tin!










The containers found use as tea bikky tins!

They even match with my butterfly bowls!

So here's how FabFurnish scored overall!


Please note: This review was completely honest and unbiased. It was based on 3 different shopping experiences at FabFurnish.com. However, I take no responsibility if you shop on the site after reading my review, and end up with a bad experience.Do tell me about it, though ;)

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